Farm “Veckūkuri”, reģistrāCompany registration number LV44101021676, address: ”Veckūkuri”, Plāņu parish, Valmiera municipality, hereinafterāk – online shop – provides mājas lapā available content and provides goods/services in accordance within with lowāk izklāstīthese Terms of Use.
1. General provisions
If a consumer purchases goods/services via a website, such mutual agreement is considered a distance contract and is subject to the laws of the Republic of Latvia governing distance contracts, including but not limited to, the Consumer Rights Protection Law of the Republic of Latvia, the Regulations of the Cabinet of Ministers of the Republic of Latvia „Regulations on Distance Contracts”, etc.
2. Making purchases
The prices and specifications of products sold in the online shop are indicated next to the products.
To place an order, add the desired products to your shopping basket. Fill in all the required fields and select the most suitable delivery method. The total cost of your order, including delivery, will then be displayed on the screen. Proceed to checkout to complete your order.
3. Payment terms
The currency used on the website is the euro. Purchases can be paid for using the following payment methods provided by the payment platform:
Add the payment methods that your online shop will use:
- Latvian internet bank payments: Swedbank, SEB, Citadele and Luminor
- Estonian internet bank payments: Swedbank, SEB, Luminor
- Lithuanian online banking payments: Swedbank, SEB and Luminor
- Visa/Mastercard payments
NB! When using the online banking payment method, confirm your order and click on the “Return to merchant” button.
Personal data required for making payments is transferred to a licensed payment institution.
The contract shall enter into force upon successful payment to the online store's bank account. If for any reason it is not possible to fulfil the order, the Buyer will be informed and the amount paid will be refunded as soon as possible, but no later than 14 days after receipt of the notification.
4. Delivery terms
Goods are deliveredādāit follows thatām stateīm: Latvia, Lithuania, Estonia. Iegādātāgoods are deliveredādāusing this: write here, for exampleēram, pakomāyou partners, courier mail, byņremoval from the shop, etc. All duties and taxesļus, which jāpaymentā, to saņemtu sūtīdeliveryāat the endērķī is jācovers Pircējam. Piegāthe costs areādīthat, beforeūtīapproval of the amountāIegādātāgoods are deliveredādāthat Pircēif norādīthereā addressē 3-10 working daysā. Izņēmuma gadīwe have the rightības nosūtīt goods lī45 calendar daysāra dienām, inform about itēcustomer.
5. Right of withdrawal
The buyer has the right to refuse the goods within 14 calendar days from the moment of receipt of the goods. (Depending on the goods, the buyer may not have the right of refusal, in which case the reason must be clearly stated and explained). The right of withdrawal does not apply if the Buyer is a legal entity.
In order to exercise the 14-day right of withdrawal, the goods may only be used for their intended purpose, and the consumer is responsible for maintaining the quality and safety of the goods during the withdrawal period. If the goods are used inappropriately or damaged, if the goods are handled carelessly during use or if the instructions are not followed, if the original packaging of the goods is lost or if the packaging is significantly damaged, the online store has the right to reduce the refund amount in accordance with the reduction in the value of the goods.
Buyējs shall bear the costs of returning the goods, exceptņemot gadīcases where the reason for return is that the goods do not comply with the descriptionūtījumam (e.g.ēincorrect or damagedāts product).
Buyēif milkākums is without kavēshanās, but not vēlāk kā 14 daysā pēc refusal nosūtīonline store, return Pārdevējam Goods. Pēc backļ nosūtīto preču saņonline store nekavēbut not vēlāk kā 14 daysā, refundā all from buyersēif saņemtos maksābased on Distance līgumu.
Pārdevējam has rightsīdetainēt maxājumu līdz brīdim, whomēr is not availableņēmis from Pircēif the Goods or preču return confirmationāIf the buyerējs is izvēlējies other sūtītype of transportā lētāwhat online shopā piedāvāto sūtītype of product, the online store does not haveācompensationēt pāto submitās sūtīcosts.
The online shop is not responsibleīgs about kavēdealing with relatedīperformance or non-performanceīor other types of non-performance arising from tādu apstākļu and šchainršļu dēļ, who are ārpus online store saprātīgas controls.
The online store reserves the rightības refuse pāWhen purchasing goods and requestingīt preču return from Pircēif, if online shopā norādītā the price isēlittleāthat about tāmarket price kļūdas dēļ.
6. Consumer rights regarding goods that do not comply with the contract
The online shop is responsibleīgs about Pircējam pārdoto prečdoes not complyību līrubber regulations or trūcumulus clouds that have formed 6 mēcarry timeā pēc preču piegāten days to the customer, or has been deliveredādes brīdī, if thisāds atņēwe have no objectionā with things īby oneselfībām or trūkumu. Pircējam is jāinformē Pārdevējs about prečdoes not complyību nekavējumping, 2 mēcarry timeā pēc tās constatēi.e., jāsubmit sūdzība. Pircējs can submit sūdzību, by contacting the online store, writing to the email address: bitesspeks@gmail.com.
The online shop is not responsibleīgs for defects that have arisen pēc preču piegādes Pircējam. Ifādāthereām precēm is trūthose for whom he is responsibleīgs Pārdevējs, Pircējam has rightsības requestīt preču trūkumu novēršanu or exchangeņu against youngām precēm free of charge. .
If the goods are not availableērepair or replaceīt, Pārdevējs returns Pircējam all Distances līgumā foreseeēthose taxesājumus. Pārdevējs on patērētāif sūdzīshall provide a written response within 15 daysā.
7. Processing of the buyer's personal data
Online shop apstrādā only personal data that the buyerējs is inputīhe at preču pasūtīsending, kā e.g.ēram, vārds, uzvārds, e-mail, etc.
The online store transfers personal data to transport service providers.ēto ensureāyou preču piegādi.
If Jūyou are notārprotami agreed toņemt mūsu māmarketing messageņnews, including updates, mēFrom time to time, we can communicateāwith youūtot informāabout mūservices and newākajiem piedāvāroofs. In thisā nolūkā mēwe can processādāt Jūyour email address, which you providedādījāt, by registering māmarketing communicationsācijai. Pircējam is possibleēif you refuse māmarketing messageņojumiem, paziņPlease inform us by writing to bitesspeks@gmail.com(insert contact information here)ā).
8. Dispute resolution procedure
In matters not covered by these terms and conditions, the Buyer and the Seller undertake to comply with the laws and regulations in force in the Republic of Latvia.
The Parties shall resolve all disputes arising between the Seller and the Buyer through mutual negotiations or correspondence. If the dispute cannot be resolved through negotiations or correspondence, the Parties shall resolve the dispute in a court of the Republic of Latvia, in accordance with the regulatory enactments of the Republic of Latvia. Disputes between the Buyer (consumer) and the Seller may be referred for resolution to the Consumer Rights Protection Centre or a court of the Republic of Latvia.
The buyer also has the right to refer the matter to the European Union dispute resolution authorities.